What if I need to return a digital item?

Modified on Wed, 24 Apr at 1:51 PM

Digital items fall outside normal return and refund policies, as publishers have different policies on digital. Digital items are refundable within 14 days of the first day of access, or thirty (30) days after the purchase is made, whichever occurs first. Additionally, we cannot fulfill refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed. We recommend contacting Customer Support as soon as possible if you think you will need to return a digital item.

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